No Feedback received resulting in employee being stranded on freeway with no phone signal... serious safety rish

<p>Hi,</p> <p> </p> <p>Further to my previous post and follow up messages, I have still not received any feedback.</p> <p> </p> <p>To add to this... my employee, the user of ********** broke down on the freeway yesterday and was unable to call anyone for help resulting in her being stranded for hours. This is totally unsafe and I believe CC is now being totally negligent by not responding promplty to customers.</p> <p> </p> <p>The previous items I requested feedback on were</p> <p>The lady who I had previously dealt with and was very efficient was meant to;</p> <p>1. Review the exhorbitant prior charges as I requested a credit or compensation</p> <p>2. Review the amended packages mid Apri to assess if any adjustments were required. </p> <p> This has not been done!</p> <p> </p> <p>I have received the May '17 statement and have a number of queries pertaining to this;</p> <p>1. Itemised breakdown received for ********** 612 but no other numbers. PDF Statement is 16 pages long. </p> <p>Every month I seem to receive statements that are incomplete or late.. totally unaccaptable.</p> <p>2. ********** 001- user travelled overseas and receivd phone calls which she was surprised by as no roaming should have been authorised as I didn't approve this. We have been charged for roaming calls and sms', please investigate this as surely as director of the business I should have authorised this?</p> <p>3. ********** 001- use has reported that she doesn't have sms's or can't make phone calls so possibly need to adjust package, please review and advise.</p> <p>4. I had requested advice on new phones to purchase but as you've taken so long to respond I've purchased a phone through another company.</p> <p>My confidence in Cell C is seriously comprimised at the moment!</p>