YB
Yolandie B
1 reviews | Active since Dec 2021
09 Dec 2021, 15:32
NO feedback on support ticket
Wish I could give a negative rating! Cell C Fibre has been trying to resolve my case for days without feedback. I am now waiting for feedback from Supervisor Xabiso Ndumndum since 9:30 that I spoke to him this morning after escalating several times. And dont bother calling customer care 132 - you can never speak to a person and the option you want is not available. Utterly useless in all aspects, I am disgusted by the service I have received this week. As soon as I can I will never use you again.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
09 Dec 2021, 16:12Good day Yolandie
Thank you for contacting us.
We will follow up on this matter and revert to you. Apologies for any inconvenience.
^NT
Thank you for contacting us.
We will follow up on this matter and revert to you. Apologies for any inconvenience.
^NT
Best regards,
Cell C's reply09 Dec 2021, 16:12
Official
Good day Yolandie
Thank you for contacting us.
We will follow up on this matter and revert to you. Apologies for any inconvenience.
^NT
Thank you for contacting us.
We will follow up on this matter and revert to you. Apologies for any inconvenience.
^NT
Best regards,
YB
Yolandie B's updateReviewer Update
09 Dec 2021, 17:17Thank you so much for your help. My issue has been resolved. Much appreciated
YB
Yolandie B's update09 Dec 2021, 17:17
Reviewer Update
Thank you so much for your help. My issue has been resolved. Much appreciated
Cell C's replyOfficial
10 Dec 2021, 07:01Good day Yolandie
We are glad to hear that. Thank you for feedback.
^NT
We are glad to hear that. Thank you for feedback.
^NT
Best regards,
Cell C's reply10 Dec 2021, 07:01
Official
Good day Yolandie
We are glad to hear that. Thank you for feedback.
^NT
We are glad to hear that. Thank you for feedback.
^NT
Best regards,