MC
Monica C

1 reviews | Active since Nov 2015

27 Mar 2017, 11:01

No feedback on incorrect account

<p>I have recieved a bill for data which includes Feb and March in one bill. I have requested this to be ammended, to no avail.</p> <p>Sent an e-mail on the 20th, which stated turnover time of 48hours, no feedback recieved yet.</p> <p> </p> <p>I am being plummeted into debt due to a company that cannot get their billing right and does not care to respond to their customers!!!</p>

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Replies (1)
Cell C
Cell C's reply27 Mar 2017, 11:27
Official

We care and value our customers as customer satisfaction is a priority to us.

We'll ensure that your bill in rectified. Do expect communication.

Regards

Cell C | PN