NO FEEDBACK, NO SORRY! NETWORK USELESS!

PATHETIC NETWORK, NO SERVICE, NO HELP IF YOU STAY OUTSIDE PRETORIA. NEVER EVEEEEEER GET CELL C IN YOUR LIFE!!!! I STAY IN MIDDELBURG, AERORAND AND THE I HAVE HAD A FIGHT WITH CELL C FOR THE PAST 10 MONTHS ON HELLO PETER , SEEMS LIKE HELLO PETER DOES NOT BOTHER CELL C

IT'S SIMPLE AND EASY TO UNDERSTAND. After 10 moths of Fighting I am still no where and some Un-Understaning AND feelinless person in Cell C just don’t wory or even care about their Clients.

I have 5 cellphone lines with Cell C, The worst Mistake any person can ever make in your life! Do not be tempted By their Marketing and packages and the Nice Cell phone. I've got the Samsung S8 PLus and it means NOthing/Zero to me. It's like driving a Ferrari with no wheels. This is how bad Cell C is.

After dealing with

Moses Mo***eng Social Media Consultant Cnr Maxwell Dr. & Pretoria Main Rd. Buccleuch Johannesburg

I still got no where. He was very Helpful. But I send him an email this week . He does not even bother to reply or read my email.

I was promised Boosters at my House from 4 different phone calls from Cell C. This did not happen and it's 5 months Later!!!!!!!!!!!!!!!!!!!!!!!!!!

CELL C don't care about clients, they are ********* and Do not want to help.

All I Want to get away from this Useless Pathetic Network is to Cancel my Contract and go on Prepaid. I will take my Cell C number to Mtn or Vodacom and I will not have network issues any more. Why is it always such a huge email to get assistance???

I was told I have to take back my device? Okay, what about the 12 Months I have paid on my device/cellphone. Can't you really just cancel my contract and let me go on prepaid? I will pay the remaining part of my device that's left cash. I honestly cannot live like this anymore. This is rediculous!!!!

My first fight was that my Cellphone Bill was very High. After 2 Months Cell C agreed to a 50% rebate due to them agreeing that my Network is extremely poor where I stay.

Here's the catch, On a R10 000 monthly bill. They are willing to give me 50% off my Monthly subscription. Subcription is R1000 per month. so R500 rebate. Whate the ......!

Are u useless and clueless with no brains. Why is my bill R10 000. 60% of my daily calls are dropped calls. Meaning I phone....The other Person answer.....They say something......Then We both go Hallo, Hallo, Hallo , Hallo......Can you HEAR ME. After 20 Seconds one of us put the phone off/dropp the call and try to call again. This is so frustrating and Time consuming.

In essence my R10 000 bill get charged a full minute when I dropp a call after 20 seconds/ 10 seconds. So Cell C is pocketing Money and *****ing Money not just from me but the entire South Africa. Cell C gave me a Rebate on the subcription???/ WOW and the other R9500 outstanding is all my Fault. Cell C must be taken to Court for *****ing Money and Every single Month bring out a special that will benefit me and not my Wife. WHERE IS THE ETHICS OF CELL C, FAULSE ADVERTISING. My Wife is on The Pinnacle 600 6 months before me. This includes 600 minutes and 1Gig data. I changed from Unlimited Package to Pinacle 600 6 Months after her and I got 600 minutes and 5 GIG DATE. Same subscription fee. How would any person in South africa feel I also got Pinnacle 600 but only 1 gig data , Why do I have 5 gig data.

You see Cell C when you paid these amounts to get Us out of our existing Network Providers . Mrs Spies will know me. You created more harm than good in My Life and Millions out there. Is it even Ethical to buy out a contract from Vodacom to come over to Cell C. I Personally feel you are *******.

All I wanted, Besides all your promises of Boosters and Boosters to help me with my network, was to cancel my contract and lets make a deal on the device which I already paid off for 12 months. THIS IS CELL C RESPONSE: “Good morning J**** When we received your review on the 2nd of November 2017, we acknowledged it with the aim of rectifying and resolving the matter amicably as we do for all our customers. We apologize for the poor service and we'll ensure that this matter is sorted. Regards Cell C | PN “I HAVE NOT RECEIVED A SINGLE CALL AS YET FOR A SOLUTION” Just listen to the voice recording of cell C Network trying to phone me yesterday: They are going to send someone out: Really, after all the information, promised Booster’s. I I want to do is cancel my Cell c Contract and go onto Prepaid.

J**** Prins · Self-Employed Dear Cell C

"When we received your review on the 2nd of November 2017, we acknowledged it with the aim of rectifying and resolving the matter amicably as we do for all our customers."

Please don't try and fool me or all your other customers. The 2nd of November 2017 was just the Hello Peter complain, after I struggled with my network Since April 2017. I was on the Unlimited Package for 5 years, in April/May 2017 I downgraded to the Pinnacle 600. (Keep In Mind I Received 600 minutes and 5 Gig data....It was on Promotion. My Wife who was already on the same Plan Pinnacle 600. Got 600 Minutes and 1GIG DATA)

Now how can you say this is Fair and Ethical?

When I downgraded, the reason was that we got 2 data Cell C lines. Our Business works with Nashau who sold us a telephone line that makes calls through the Data Lines of Cell C.Its called Voip. Data line calling.Save cost , we signed and after a week everyone noticed in the business that the Voip system is not working the way it's supposed to. We made calls and I would for example call Momentum in Centurion. For the first 15 seconds the line is fine, thereafter the line goes away, you cant hear the other person. It was frustrating. Our planning was because of Voip and 2 data lines for VOIP data line calling and therefore I decided dropped my Package from unlimited to Pinnacle 600.

This Caused me to run out of my Minutes quickly, Reason Poor network, dropped calls, the story goes on. So my cellphone bill got very high. I phoned in and Probable have 40 reference Numbers. This is one of my main , huge and frustrating reasons why Bill was so High. WE nee totontact clients and I started phoning from my cellphone a lot on Pinnacle 600. The 50% Discount Cell give me was Hilarious, dumtruck Funny. 50% discount for 3 months........not ON MY Total Bill .....50% on my subcription? Common. the main reason my phone is so high, I changed my package because of the data voice calling???Problem Cell C, Dropped calls , Clients can't hear you.

Is this the way an accountant or Chattered Accountant would work it out?

All I want is for me to go on Cell C Prepaid ASAP. tHE DEVICE i can understand, can we come to an agreement that due to the fact that I have paid off 11 months on my device. The remaining Months Left on the device I pay cash or monthly. Can't we try and help each other instead of always having a huge fight.

Networking promising me Boosters and confirming that where I stay the Network is very very Poor. I also tested the Dataline by putting in a VODACOM prepaid simcard. No Problems at all, I could Phone as far as New York. No person has ever gone out of their way and tried to put yourself in my shoe.Nobody has ever driven out here and try to phone from where I stay with your Cell C Network.

If you did, that person would have told you straight The network is poor and not viable for Business. Instead you opened a Cell C store in Middelburg Mall.

Please reprhase me were you "aim of rectifying and resolving the matter amicably as we do for all our customers."

I stayed in Pretoria before moving to Middelburg. InPretoria the Network was Great. With your Mrs Spies on Tv deal where cell C give you Money to buy you out of your old Contracts, I convined my Wife, My Mother My Brother and the Business to do everything through Cell C-In other words I was an Ambassador for Cell C. I Moved My Business and family members over from Vodacom. We had 6 Lines with you, of which Moses Cancelled 1. Thanks for that help and understaning.

From April last year I send from the call centre to the Network department.Week after Week I complained. Then around July/August it was Confirmed by your Specialist that I stay on the Edge of the Network and that could cause Dropp Calls, No proper conversation without repeating Myself a couple of times cause clients, My wife, etc can never hear me properly.(Dont tell me its the device, because I tested it and When I placed a Prepaid Vodacom Simcard in the Network was Fantastic. Clear, no dropp calls.

Can I urgently ask a SENIOR MANAGER, DIRECTOR TO PLEASE ACCOMMODATE ME ON MY CELL NUMBER ********** 310. The rest of the Lines we are going to ride the wave out. And also please cancel the other Dataline Line ********** 483 .W e will hand in the wifi device.

I hope to hear from you soon.

STILL NOOOOOOO RESPONSE.

NOT EVEN A PHONE CALL