NO FEEDBACK, NO SERVICE

<p>I had an existing account with Cell C and decided to take out another. The first month, payment was fine. The next month, R30 had been added to my DO. I sent a message to customer care, but no one got back to me. On my next statement, the payment went up again with a few hundred. Again, I contacted customer care. They got back to me and informed me that it was a data cost, which I told her is impossible because I pay for a fixed amount of data. After a while of arguing with me, she said she would log the fault with the technical department. A week later, after getting no feedback, I sent an email to find out what was happening - again with no reply. Fed up with the lack of service, I then cancelled my DO and paid only what I promised to pay. I received an sms saying that my account was in arrears. I sent them ANOTHER email, which they again ignored. My services have now been suspended. I am getting so sick of issues with Cell C now. Not only am I paying for a services that are down most of the time, but I am now being cheated too.</p>