No feedback/ No response after 5 months

Signal and data coverage in my area has steadily deteriorated in the last 6 months, to a point where it is now almost impossible to use the network that I am paying for. Dropped calls, no data connection and no network coverage now form a daily part of my life.<br> <br> I reported this to Cell C on the 18th of September 2014, and a consultant told me that someone would be sent to analyze the signal in my area and give me feedback. (***) <br> Nothing happened.<br> <br> I called again on the 19th of January 2015, reporting the same problem, and was once again told the same.<br> Still waiting. (***)<br> <br> Recently, I called again and asked the consultant why I was in fact paying for a service that is not being delivered. She could not answer me. I am never late with my payments. Why does Cell C not keep up their side of the deal?<br> <br> If there is no more coverage in my area, or if they are not interested in looking after customers needs, then cancel my contract and I'll never bother Cell C again.<br> <br> Be very wary of Cell C. Yes, their call rates and data prices are very good, but customer service means more than just answering a phone in the call centre.