SM
SINENHLANHLA M
1 reviews | Active since Oct 2013
11 Jun 2015, 10:57
No Feedback, No Refund
WHY AM I GETTING DIFFERENT REF NUMBERS WHEN I MAKE A FOLLOW UP. THE TURN AROUND TIME FOR THIS QUERY HAS PASSED AND I STILL DONT HAVE CONCRETE FEEDBACK.<br> WHERE CAN THIS BE ESCALATED TO!!!<br> <br> REF NUMBERS ARE: *** / *** / *** / ***<br>
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Cell C's replyOfficial
11 Jun 2015, 11:00Hello Smatheb,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Jun 2015, 11:00
Official
Hello Smatheb,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,