TJ
TJ J

1 reviews | Active since Feb 2014

13 Oct 2016, 09:44

No Feedback - lack of service

<p>I have been trying to get my number back for the longest time. The account is paid up and up until today, I have not received my paid up letter. It has been such a hassle to get this sorted and I am deeply dissapointment, after being such a loyal customer for so many years, despite my numerous requests.</p>

0
Replies (3)
Cell C
Cell C's reply13 Oct 2016, 09:52
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply13 Oct 2016, 12:51
Official

Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply17 Oct 2016, 15:08
Official

Palesa has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN