No feedback in 9 days!

<p>After having 3 contract with Cell C, I cancelled and paid up 2 on the 8th April 2016, settlement amounts were R233.00 for both, I still currently have 1 contract with you. The amounts were paid in full and via EFT, that call was at 11:50 and the reference is - ***.</p> <p>I was debited R235.01 and about R195 on the 31st May 2016, I called to enquire why these amounts were debited and why it was varied amounts. I spent 40 minutes in total on the call, spoke to three different agents, to no avail! Reference for that call - *** that was on the 1st June 2016. I was advised by Mbali that she would escalate this query and I would be called back within 72 hours. It's now been 9 whole days and no one has called me.</p> <p>This is pathetic to say the least, not one of the agents could assist me and I am yet to be called about more than R400 that was debited for no apparent reason.</p>