No feedback for 2 months

this is the 2nd time dealing with Cell C's unpleasant treatment. It's been 2 months now that I have raised an issue and i was promised to be called back.

I called in trying to cancel my contract and I was told I need to pay a cancelation fee which way more than the money I'm owing. I'm always having issues with connection and I would be told about migrating so half the time I dont use the data I pay for every month.

I called in a thousand times and every time I call I'm told my issue will be escalated and unfortunately I can't be transfered to a superior person.

My statement states that if I want to cancel I should pay a certain amount however over the phone I'm told something different. Can Cell C please send me my contract and please call me to explain why the info on the statement sent to me every month is different to what I'm told by the consultants every month.

Some consultants are rude and don't know how to handle queries.

I will never ever in my life consider anything that has to do with Cell C. I have 2 references but i'm not getting any responses. I have to call in all the time and that doesnt help at all.

For such a big company, the service is bad and disappointing. no value for customers at all.