No Feedback - Bad reception

<p> </p> <p>I've had an existing contract with Cell C for 18 months with no issues but end of last month I took out a new contract for more data and it was activated towards the end of the month, problem is that I was unable to use the data due to no reception, both my data contracts were unable to connect. </p> <p> </p> <p>I've spoken to the consultants a few times and no one has come back to me on the 26Gb of data I was allocated and paid but unable to use due to a network failure..</p> <p> </p> <p>Since than there has been around 3 incidents this month that the reception was lesa than 3G. Although in my area I hardly get LTE I am happy with the speeds.. </p> <p> </p> <p>Can someone please follow up with ref ********** 449 and get back to me as I've paid for data I was unable to use due to a network fault. </p> <p> </p> <p>Kind Regards </p>