1 reviews | Active since Aug 2011
No Feedback at all!!!!
I ordered a new contract from Cell C and after asking repeatedly what the hold up was, they told me that the phone is out of stock. They then sent me a list of available handsets. I choose my handset and was told delivery will take 3-10 days... (I thought they would speed up the process seeing that they already delayed the contract from their side)<br> <br> I have been trying since last week to find out when the phone will be delivered. As they are porting my number, I do not want to spend money on my old sim. I have phoned 084145... you hold on forever and then they drop the calls. I have emailed the customer service mail address provided, but have not received any feedback as yet.<br> <br> If the start of the contract is so bad, how will it end? Maybe they should stop advertising buy outs of contracts and focus more on customer service as it is non existent!<br> <br>
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One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
