No feedback and wrong information given

1.Dec 2014: Went to Cell C Canal Walk to enquire about upgrading my contract. Ordered Iphone6. Informed it would arrive Jan 2015. <br> 2. Jan-Feb 2015: Made calls, constantly informed phone has not arrived.<br> 3.March 2015: Receive call from call centre to ask if I would like to upgrade. Enqurie about upgrade in Dec and phone that I ordered. After 3mnths of waiting, there is no record on the system. Also told, cannot get Iphone6 on contract, have to pay more. I am offered a Iphone 5S, now with only 25min a month. He sees usage is approx 100mins pm and sells this to me at R70pm extra.<br> 3.I received my phone last week, then went into Cell C store Tygervalley to find out about the recall of Iphones with he broken lock button. They know nothing about it. I am also informed that the 100mins added pm cannot be done <br> <br> I was sitting with a broken phone, now given a different phone than what I ordered, on a contract that has far less minutes than what I had and for all this I had to phone around and wait 3 months for.Unacceptable!<br> I am extremely upset that it had to take this long and that none of the consultants seem to know what is going on. Please contact me to fix my contract immediately.