NO FEEDBACK / AGENTS NOT HELPFUL/ MESSING WITH MY CREDIT SCORE!!!
I have made payment and sent an email to Cell but no one attending to my query.
Not having a pleasant experience at all with this compamy since last year.
Callcenter also not helpful- one agent promised to send me the details via sms and I never received anything. When I call again , all of a sudden I fail the security check???? Just please give me my paid up letter so I can move on to another network please.
Email has been sent, no feedback received. I need the paid up letter asap.
From: Pearl Mokholo <***> Date: Thu, 26 May 2022 at 18:51 Subject: POP CELL *** To: <***>
Payment done 26 May 2022- R410, ***** HiPlease allocate payment for contract ended last year in Oct 2021.Cell number in question: 062 822 ****Contact number I am reachable on: 074 808 **** / ***.Please also check if payment of R300 done last year in Oct 2021 was allocated. ( a statement of account since inception will also be acceptable).I also need a paid up letter confirming my account is updated!
Thank you for contacting us.
We sincerely apologies for the unpleasant experience. One of our friendly Social Media consultant will be in touch to assist with your query.
^NT
Thank you for contacting us.
We sincerely apologies for the unpleasant experience. One of our friendly Social Media consultant will be in touch to assist with your query.
^NT