WA
Waseemah A

1 reviews | Active since May 2015

29 Aug 2016, 20:51

No feedback !!!

<p>Cell C Getmore offers discounts on different services and the one service I use is the Mobi-tickets. You can purchase 4 movie tickets and receive mobi tickets. Every month I purchase 4 tickets for 80 or 4 for 100 (3D tickets). When I attempt to book online tickets or tickets at the kiosk the person or system will say that "an error has occured" then I just move to the next ticket number that I have to avoid delays. After a few months, I realised that out of 4 tickets - only 2 will work. I have brought this to the attention of Nu Metro and Cell C....the persons involved were </p> <p>IT Support ********** />Lezane Myers ********** c) ,<br />Nu Metro Helpdesk ********** <p> </p> <p>I have sent a few emails and had only a response that I have redeemed the tickets which is totally incorrect. </p> <p> </p> <p>The last follow up was 10 August 2016 - up until today I have had no response from either parties </p>

0
Replies (2)
Cell C
Cell C's reply30 Aug 2016, 07:58
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply30 Aug 2016, 15:24
Official

Patrick confirmed that he has been in contact with you to assist with this matter. However, you advised him that Getmore and NU Metro have been in contact with you this morning.

Regards
Cell C | PN

Best regards,