SZ
Sibongiseni Z

1 reviews | Active since Dec 2015

11 Dec 2015, 12:18

NO FEEDBACK

I bought a Wi-Fi router on contract...the lady that was helping me never told me that she's giving me an open line and she never asked me about limits, surprisingly, when I get my bill I see that I was billed over R2000 which was something I never agreed to. Called the call centre numerous times, have countless reference numbers but I still don't have a resolution. I have 4 lines with CellC and DID NOT expect this kind of service. If this is not sorted out by E.O.B today, I will make sure that all my 5000 Facebook friends, 20000 twitter followers and 5000 instagam followers know how pathetic CellC is.

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Replies (1)
Cell C
Cell C's reply11 Dec 2015, 12:24
Official
Hello SboMike,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,