NO FEEDBACK!!!

Hello Peter<br> <br> I have been calling the CELLC customer care line 140 for the last few hours - since yesterday 17:00 . . . i had to call again to do a sim swap . . . this lady tells me that they will phone me back and that my query is marked as urgent . . . i suppose they don't know what urgent is, i also logged a query for C Surance with them on both my upgrades no one has contacted me since , i never had trouble in the past - this is my first time upgrading and asking for C Surance and my experience is horrible its the worst service i have received in a long time.