aM
andre M

1 reviews | Active since Dec 2012

28 May 2015, 10:32

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On 22 May 2015 i went to take out a contract on a cellphone when i got there and enquired about a neo samsung i was informed that the phone is not available but was informed that it will be available 24 to 48 hours to get the phone i was asked if i could do all the paper work the conrtact was signed and i had to do a sim swap that was done and was activated on Friday afternoon thinking that i would get the phone 24 hours later been without a phone now for six days waiting for cell c to deliver on there promise went there on 27May 2015 to enquire I was told the phone is on bulk order so will i have to wait 24 to 48 days before getting the phone

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Replies (1)
Cell C
Cell C's reply28 May 2015, 10:47
Official
Hello andremarnewick,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,