NM
Nkateko M

1 reviews | Active since May 2012

19 May 2015, 17:53

No Feedback

I was called by Mpho to advise he will get someone from their DATA department to explain the breakdown of the bill, I was supposed to be called back on Monday and till today, no call, no messages, no missed calls, NOTHING. Instead i received a call from one rude girl from their collections division regarding my bill and yet they cant sort my query out. I want the sales call where i agreed to have an open line for my modem. I want to know if i agreed to such cause non of this would have happened!

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Replies (1)
Cell C
Cell C's reply20 May 2015, 07:20
Official
Hello nkaty29,


Thank you for posting to us.

A follow up request has been sent to Mpho and feedback will be provided. Do expect to hear from him soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN