No Feedback

I have send a request to Cell C for a dispute on query number *** on the 24/02/2015. Since then I have only receive automated responses and no feedback. Below find my original mail. I have requested feedback about 10 times since then<br> Good Day<br> <br> C van Wyk - *** - Account Number ***<br> <br> We are disputing the this Invoice. I see that from the 20th we were being charge on our bill although I still had Data left. I am getting SMSs in the month that my data is depleted but when I do the *101# it reflects amble data available. WI visited Canal Walk and Cape Gate Cell C and both told me I can continue with my bundle as on their side I still have data. Some of the internet charges is Zero and some gets Charge after the 20th. I did absolutely nothing different from the previous months (please see my invoices all between R400 - R480) but now I have a R1145 bill? <br> <br> I have consent from my wife to liaise with you.<br> <br> Carmen Van Wyk - 830401*** (Married in Community of Property)<br> Cell *** *** - Contract Cell number ***<br> Post-paid Straight Up 100 for R110.00 every month <br> Capitec Bank - 122***