No empathy shown by consultants at Cell C stores

<p>Hi, Please could Mose Mo***eng contact me on ********** 6352 as the same problem is being experienced again.</p> <p>Within a year of upgrading my contract with Cell C I had to purchase the third sim card.</p> <p>The service received from the consultants at your stores do not make me feel like a valued customer.</p> <p>I had gone to the Cell C store at Gateway and your consultants decided to tell me all about, "Cell C's T's and C's" after me telling them that I have experienced this issue before. I asked for the manager however he was, "busy on a call" for 20 minutes and the guy who opted to assist me initially, decided to go on break leaving me standing there looking like I'm stupid. I have purchased the sim card and require a sim swap as my sim card is now not functioning for a FULL 24 HOURS! Please get a consultant to call me if Moses is unable to contact me. NB: I didn't pay R114 for the sim swap before and I won't be paying for it again as this would have been the third time I was charged for a sim swap had I paid the previous time. Also note that my sim card does not leave my device once insert, neither is my device in use whilst on charge.</p>