No delivery or feedback!
Today I phoned once again to find out when will my new device be delivered. And once again to my dissapointment....nothing. Now apparently the capturing department is waiting for an address where to deliver the device!!! On Friday the 12/06/2015 two people confirmed my address and I was told that my delivery would get priority! You guys are ***** and do not keep up tp your word! I phoned \Customer Service Desk"and guess what? The phone gets dropped in my ear before even saying anything!!! Im totally frustrated with Cell C and this deal is allready one big dissapointment! And please inform your help desk people who is Mango 5...I'm tired off appologies and empty promises...Cell C"
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Cell C's replyOfficial
17 Jun 2015, 14:25Hello markwjvr,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply17 Jun 2015, 14:25
Official
Hello markwjvr,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,