1 reviews | Active since May 2016

16 Nov 2018, 16:07

No delivery. No accountability. Don't trust them!

Still waiting for my phone.

I am so tired of Cell C, i have been waiting since last week Thursday for my phone to be deliverd.

The consultant that messed everything up called Bonnie Bossman has just been lying to me. Why can't you just be honest with me and not just chase a sale.

It's her fault the phone is not delivered, but she takes no accountability, no apology and just keeps lying to me.

I am so tired and ready to cancel and go to another provider.

This was supposed to be prioritised, but no, i have to wait again? When a consultant messes up?

No Cell C, get your employees in order. I jut want to cancel my application.

0
Replies (2)
Cell C
Cell C's reply17 Nov 2018, 06:42
Official
Good morning Kagiso 

We apologize for the manner in which this matter was handled and for the inconvenience caused.

We will get one of our team members to assist.

Regards 
Cell C | PN
Cell C
Cell C's reply19 Nov 2018, 08:07
Official
As per communication, Lungile will follow up on this matter and revert back.

Regards
Cell C | PN