1 reviews | Active since Oct 2010
No Delivery and Call Centre can't take calls
After not being able to get a handset from a any in store Dealer and complaining on HelloPeter CellC contacted me and I was able to get the handset and new contract from CellC Direct with the promise of delivery on Monday 23/02/2015. I phoned on Tuesday afternoon and was told that the system has no record of any delivery date so must call again on Thursday (today). I just called the 145 call centre three times and was told, by a computer voice off course, that they are busy updating the system and that they can not take my call at the moment.<br> <br> I was really impress when they called me for the order and promised me the swift delivery but now I am waiting for more than a week already, and the best thing is I can't even call the call centre to inquire!!
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
