MG
Manie G

1 reviews | Active since Mar 2009

22 Jun 2018, 13:52

No Delivery

After spending a couple of years with FNB connect, I thought I would give Cell C another chance, I am in the second month of my contract and I must say that your service is terrible. it has taken more than 2 weeks and my new phone has still not been delivered. I have spoken to your call centre twice In this week to arrange the delivery and it's still not done.

0
Replies (6)
Cell C
Cell C's reply22 Jun 2018, 14:57
Official

Sincere apologies for the bad experience and inconvenience caused.

We have requested one of our team members to follow up on this matter and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply26 Jun 2018, 07:54
Official

As per communication, Thabisile will revert with feedback.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply26 Jun 2018, 12:05
Official

Kindly refer to the email Thabisile sent for further assistance.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply26 Jun 2018, 14:26
Official

As per feedback, you have been assisted with this matter.

Regards

Cell C | PN

Best regards,

MG
Manie G's update26 Jun 2018, 14:28
Reviewer Update
Happy Thabisile sorted this out quickly and efficiently.
Cell C
Cell C's reply27 Jun 2018, 08:46
Official

Thumbs up to Thabisile for the great service!

Have a lovely day further.

Regards

Cell C | PN

Best regards,