1 reviews | Active since Jan 2016
No debit order was done month end now they charging me extra R70
<p>I have a problem with cell c of no debit order was done month end of June 2017 ,Now they telling me they charge extra R70 of which i also call them to deduct on the 26th.</p>
Hi Lydia
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
Regards
Cell C | PN
Hi Lydia
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
Regards
Cell C | PN
Lungile Ntuli call me from cell c and require the statement to see if the debit order did not went trough ,
i have to request the statement from the bank on my own expense coz i will pay for that statement.
The mistake they did they debited the incorect amount of which i pay for debit order charges also
I did send her the statement i am still waiting for their respond.
Lungile Ntuli call me from cell c and require the statement to see if the debit order did not went trough ,
i have to request the statement from the bank on my own expense coz i will pay for that statement.
The mistake they did they debited the incorect amount of which i pay for debit order charges also
I did send her the statement i am still waiting for their respond.
Hi Lydia
A follow up request has been sent and you will be provided with feedback.
Regards
Cell C | PN
Hi Lydia
A follow up request has been sent and you will be provided with feedback.
Regards
Cell C | PN
Lungi confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Lungi confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Thanks Lungi i really appriciate your assistance.
Please note i will advise you when to debit the amount of June as i dont have money now and was not my mistake.
Thanks Lungi i really appriciate your assistance.
Please note i will advise you when to debit the amount of June as i dont have money now and was not my mistake.
Now i am being threaten with sms's that my line will be suspended today because no payment received of which that wasnt my mistake...
Now i am being threaten with sms's that my line will be suspended today because no payment received of which that wasnt my mistake...
Lungi has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Lungi has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Lungi has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Lungi has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Lungi contact me but it seems like she dont understand that it wasnt my problem that the debit order bounced because it is cell c that debited incorrect amount thats why the debit order bounced..
they think where im gonna get money now on the 13th i advised her that if i can get the money before month end will call them and advise them to debit if not they can debit double month end..
if my line can be suspended i will never continue with cell c contract will never even recommend it to people...
Lungi contact me but it seems like she dont understand that it wasnt my problem that the debit order bounced because it is cell c that debited incorrect amount thats why the debit order bounced..
they think where im gonna get money now on the 13th i advised her that if i can get the money before month end will call them and advise them to debit if not they can debit double month end..
if my line can be suspended i will never continue with cell c contract will never even recommend it to people...
cell please open my line....
cell please open my line....
Hi Lydia
One of our team members will contact you and assist with this matter.
Do expect communication.
Regards
Cell C | PN
Hi Lydia
One of our team members will contact you and assist with this matter.
Do expect communication.
Regards
Cell C | PN
Theodorah has been in contact with you to assist with this matter. She advised that you were billed R70.00 for the failed debit order in July.
Regards
Cell C | PN
Theodorah has been in contact with you to assist with this matter. She advised that you were billed R70.00 for the failed debit order in July.
Regards
Cell C | PN
