No data or airtime

In February 2015, I upgraded my contract to the Smartchat 3gig. You managed to stuff this upgrade up so badly, that it took a week to sort out and cost me over 5 hours in your shop.<br> <br> Now, on this new contract, I receive no free minutes and only a tiny amount of data. I'm supposed to receive 3 Gigs, I received 500meg. I am supposed to receive 75 free minutes, I've received none. You've charged me for every single minute of calls made since then.<br> <br> On Tuesday 17 March, I called to complain and was told it would be sorted out in two working days (Ref ***). None if you *********** idiots phoned me back.<br> <br> I phoned again yesterday (ref ***) and was told I would get a response immediately. <br> <br> Its now 24 hours later, and I'm still waiting. <br> <br> Either you fix this problem within 24 hours of this email and reverse all the overbilling or I will take you to the CPA and force you to cancel this contract.<br> <br> I am so sick and tired of the incompetency of Cell C. I constantly have to complain on Hello Peter because you do not respond or correct the errors you make on my account. This is now the second or third time in 6 months that you've stuffed up my account.