LR
Lucinda R

1 reviews | Active since Apr 2015

14 Oct 2015, 12:43

No Data after waiting 26 hours

I called Autopage in Menlyn for a once off data bundle to be added to my account yesterday at 10:39 am. Today by 10:44 am I still did not receive my data. I called Autopage again and they said that it was Cell C and their system was still pending the data transfer. Why must I pay R150 for 1 GB of data but I have to wait more than 24 hours? I will absolutely refuse to pay any sort of over use on daa. This is unacceptable in today's time and age! Yet again Cell C fails to deliver! I wish Vodacom has R10000 buy out assistance!

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Replies (1)
Cell C
Cell C's reply14 Oct 2015, 12:50
Official
Hello lucindarichards,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN