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deonvn D

1 reviews | Active since Sept 2016

04 Sept 2016, 06:33

No data after paying via internet banking and sending proof of payment

<p>Did not get my bundle recharged. Sent email to the ********** email.</p> <p>Call centre keep trying to call me on the wifi router number and sending me emails that they cant reach me</p> <p> </p>

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Replies (4)
Cell C
Cell C's reply05 Sept 2016, 07:15
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

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deonvn D's update13 Sept 2016, 19:09
Reviewer Update

I am now more upset. Nebank said they provided proof of the transaction to Cell C. Now I only get R100 of airtime without the 10GB of data. I can only buy 500MB with that. !#@!$#@$#@

Cell C
Cell C's reply14 Sept 2016, 08:12
Official

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

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deonvn D's update15 Sept 2016, 13:27
Reviewer Update

Thank you for sorting it out. This is now resolved and I am happy again.