KK
Karl K
1 reviews | Active since Oct 2017
09 Oct 2017, 08:37
NO Data After not using Sim Card For A while
I Have a contract with Cell C, I pay the contract every month but have not been using the sim card for about 6 months, when eventually using the sim card again I saw that I don't have any data on the sim card as per the 1GB that I should have Gotten. When Phoning Cell C, I was told that I only receive 1 GB data for the first 12 Months and then no data but I am Paying A 24 Month Contract, so Basically Cell C is ripping me off.
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Replies (7)0
Replies (7)
Cell C's replyOfficial
09 Oct 2017, 08:57Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Oct 2017, 08:57
Official
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
09 Oct 2017, 14:35Good afternoon Karl
Kindly respond to Palesa's email for further assistance.
Regards
Cell C |PN
Best regards,
Cell C's reply09 Oct 2017, 14:35
Official
Good afternoon Karl
Kindly respond to Palesa's email for further assistance.
Regards
Cell C |PN
Best regards,
KK
Karl K's updateReviewer Update
09 Oct 2017, 14:40I Have Responded to Palesas email about an Hour and a half ago.
Thank You
KK
Karl K's update09 Oct 2017, 14:40
Reviewer Update
I Have Responded to Palesas email about an Hour and a half ago.
Thank You
Cell C's replyOfficial
09 Oct 2017, 14:46Thank you for responding, she will be in touch.
Regards
Cell C| PN
Best regards,
Cell C's reply09 Oct 2017, 14:46
Official
Thank you for responding, she will be in touch.
Regards
Cell C| PN
Best regards,
KK
Karl K's updateReviewer Update
10 Oct 2017, 11:45I Have still not received any contact from her.
KK
Karl K's update10 Oct 2017, 11:45
Reviewer Update
I Have still not received any contact from her.
KK
Karl K's updateReviewer Update
10 Oct 2017, 14:43When can I expect communication from Palesa because at this moment I feel as to cancel the remainder of my Contract.
KK
Karl K's update10 Oct 2017, 14:43
Reviewer Update
When can I expect communication from Palesa because at this moment I feel as to cancel the remainder of my Contract.
Cell C's replyOfficial
10 Oct 2017, 15:00Good afternoon Karl
Palesa is not at work today but we will get someone to assist in her absence.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Oct 2017, 15:00
Official
Good afternoon Karl
Palesa is not at work today but we will get someone to assist in her absence.
Regards
Cell C | PN
Best regards,