1 reviews | Active since May 2009
<p>Upon my upgrade which was done telephonically last year, i spoke to a loely lady sold me a black berry which came with 1G of data and airtime. Suprisingly in April there was no Data just airtime. I cal cell c for an explanation was told it was a promotion and mind you this promtion is nly known to them and not me the customer. I told the number of people that i spke to that the deal was not sold to me as a promotion as i use a lot of data more then airtime and i requested a recording and if that was not told to me to kindly have my data installed as been happening for the past 3 years. I have not recieved a call lat i called they gave me a case number no data no recording. Can i please have my data or is there a way i can close this account and port to a better service provider who gives what they promise.</p> <p>This is unacceptable this is not what i agreed for over the phone. i want my data </p>
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Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
There is still no recording recieved, Theo did call and the call did not end well as she asked why i would assume I'd get data if it was not mamtioned on the call. That is presisly not the reason for my call and why i want to excalate my query. From recieving 2G of Data why would you opt for an upgrade that will only give you a G worth of Data for 3 months.
The dude that called before Theo said hed forward the recording still no recording and no contract documents that were what i had agreed too.
Please forward the recording and no more consultants calling to tell of a 3 months deal.
There is still no recording recieved, Theo did call and the call did not end well as she asked why i would assume I'd get data if it was not mamtioned on the call. That is presisly not the reason for my call and why i want to excalate my query. From recieving 2G of Data why would you opt for an upgrade that will only give you a G worth of Data for 3 months.
The dude that called before Theo said hed forward the recording still no recording and no contract documents that were what i had agreed too.
Please forward the recording and no more consultants calling to tell of a 3 months deal.
Theodorah could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Theodorah could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Best regards,
Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Best regards,
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