NO CUSTOMER SERVICE FROM MANAGER OR CALL CENTRE

Took Insurance on my Apple iphone 6 Plus waited Forever to receive the Email confirming that the Insurance is taken out for the phone received email on Friday 24 July 2015 and theres Mistakes phoned Call centre Held the line for 25 minutes line gets cut so i try a second time nobody answers try a 3rd time lady picks up asked to speak to Manager hes not available lady took my Contact Details said Manager will contact me Until now Monday 26 July 2015 he stil has not contacted me <br> <br> So i made effort a few times to correct the mistakes that was made by the person assisting me when i took out the Insurance , So when it comes to Claiming Cell C Surance does not want to pay out because of all reasons but when a Customer makes an effort to correct the mistakes then Cell C Surance arent intrested to help.<br> <br> If the Manager cant even do hes Work then its Useless having an Insurance like this !!!!