1 reviews | Active since Aug 2017

19 Apr 2021, 11:13

NO Customer Service!

We have been trying to get an updated statement from CellC for close to a year now. Their debt review department is completely useless. They should be reported to the ombudsman! STAY AWAY FROM CELL C! They have absolutely no client support. It is no surprise they are basically bankrupt! My debt review company ahs also emailed them countless times and has received no feedback.

0
Replies (5)
Cell C
Cell C's reply19 Apr 2021, 11:40
Official
Hi Jarrod 

Thank you for contacting Cell C. 

Is this in relation to your ITC credit standing? 

Regards
^MP 
's update19 Apr 2021, 11:58
Reviewer Update
Not at all. It is regarding my statement that we have asked you for and have received no response. I need to be removed from debt review and CellC is holding up the entire process.
Cell C
Cell C's reply19 Apr 2021, 13:06
Official
We will be in touch to assist. 

Regards
^MP
's update23 Apr 2021, 08:38
Reviewer Update
I still haven't been contacted?!
Cell C
Cell C's reply23 Apr 2021, 09:14
Official
Hi Jarrod 

We will have the matter followed up and revert back. 

Regards
^MP