ML
Marleen L
1 reviews | Active since Apr 2024
30 Apr 2024, 08:44
No customer service
Numerous emails have been sent to resolve a complaint, Cell C customer care does not even respond to the email, we have exhausted all available avenues to resolve this amicably, but Cell C has made no effort to assist. Cell C is welcome to contact me directly on ***.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
30 Apr 2024, 09:29Dear Marleen de Lange,
Thank you for contacting us.
We apologize for the negative experience you've had thus far. We understand the importance of resolving concerns promptly and efficiently. Please provide us with more details of your issue so that we can assist.
Regards
Cell C | MM
Thank you for contacting us.
We apologize for the negative experience you've had thus far. We understand the importance of resolving concerns promptly and efficiently. Please provide us with more details of your issue so that we can assist.
Regards
Cell C | MM
Cell C's reply30 Apr 2024, 09:29
Official
Dear Marleen de Lange,
Thank you for contacting us.
We apologize for the negative experience you've had thus far. We understand the importance of resolving concerns promptly and efficiently. Please provide us with more details of your issue so that we can assist.
Regards
Cell C | MM
Thank you for contacting us.
We apologize for the negative experience you've had thus far. We understand the importance of resolving concerns promptly and efficiently. Please provide us with more details of your issue so that we can assist.
Regards
Cell C | MM
ML
Marleen L's updateReviewer Update
30 Apr 2024, 09:55Good day,
Thank you for your reply, please provide me with a direct email address I can use to forward relevant information.
I have used these email addresses but have received no response 'sm' <***>; '***'; '***'.
Thank you for your reply, please provide me with a direct email address I can use to forward relevant information.
I have used these email addresses but have received no response 'sm' <***>; '***'; '***'.
ML
Marleen L's update30 Apr 2024, 09:55
Reviewer Update
Good day,
Thank you for your reply, please provide me with a direct email address I can use to forward relevant information.
I have used these email addresses but have received no response 'sm' <***>; '***'; '***'.
Thank you for your reply, please provide me with a direct email address I can use to forward relevant information.
I have used these email addresses but have received no response 'sm' <***>; '***'; '***'.
ML
Marleen L's updateReviewer Update
30 Apr 2024, 11:33Hi there,
I have just emailed as requested, thank you.
From: *** <***>
Sent: Tuesday, 30 April 2024 11:32
To: '***' <***>
Subject: CONSUMER COMPLAINT: Tjaart Petrus v/d Walt / Cell C
Importance: High
Regards
Marleen
I have just emailed as requested, thank you.
From: *** <***>
Sent: Tuesday, 30 April 2024 11:32
To: '***' <***>
Subject: CONSUMER COMPLAINT: Tjaart Petrus v/d Walt / Cell C
Importance: High
Regards
Marleen
ML
Marleen L's update30 Apr 2024, 11:33
Reviewer Update
Hi there,
I have just emailed as requested, thank you.
From: *** <***>
Sent: Tuesday, 30 April 2024 11:32
To: '***' <***>
Subject: CONSUMER COMPLAINT: Tjaart Petrus v/d Walt / Cell C
Importance: High
Regards
Marleen
I have just emailed as requested, thank you.
From: *** <***>
Sent: Tuesday, 30 April 2024 11:32
To: '***' <***>
Subject: CONSUMER COMPLAINT: Tjaart Petrus v/d Walt / Cell C
Importance: High
Regards
Marleen
Cell C's replyOfficial
30 Apr 2024, 13:30Thank you we have received your email; our team will be in touch with you.
Cell C | MM
Cell C | MM
Cell C's reply30 Apr 2024, 13:30
Official
Thank you we have received your email; our team will be in touch with you.
Cell C | MM
Cell C | MM