No customer service

<p>I upgrade last year on my contract with Cell C. I phoned them at the beginning of March, asking to listen to the recording of my upgrade. I was told to go to my nearest Cell C outlet and they would be able to help me. Which i duly did, only to discover that the recording must come from their head office. I requested it again, and was send a ref nr. and was told it will take 48 hours to be at the store. Which is untrue, as I have been back 3 times after the 48 hours and still no recording, I complained about the poor services. I received an sms from headoffice to say they have been trying to get hold of me (phone me once and I was unable to answer at that time does not warrant you cant get hold of me). Again I was promise that the recording will be at the store within 2 days. I gave them 3 days and guess what no recording as yet. This time I threw my toys out of the cot and phoned to speak to a supervisors. within a couple of hours I got some reaction to say they will confirm that my recording was send to the store. - which I got late in the afternoon, I went into the store yesterday (after the weekend) and hooray my recording is there, but it was not downloaded. I waited for 45 min to be told, that it is still downloading, I said I will be back the next day (today 11 Apr) When I arrived some of the consultants were busy, and was told to take a seat. I stated why I am there and was told to wait. After 40 minutes, no consultant make proper contact with me or gave me any explaintation as to what the situation is at the moment, I then phoned Cell C from another service provided and spoke to Ntombi (supervisor) and gave her my story and the disguisting service from the Pine Crest Cell C store. The manager was not in and all of a sudden every one was blaming everyone for not telling me that they cant open the recording, that is after have been waiting for 40 min, I then phoned my bank and reversed my debit order Please people do not choose Cell C as your service provider, it sucks, stinks and its disguisting. </p>