no contract signed

<p> </p> <div id="m1182" class="mail-message expanded" style="color: #000000; font-family: sans-serif;"> <div class="mail-message-header spacer" style="height: 216px;"> </div> <div class="mail-message-content collapsible zoom-normal mail-show-images " style="overflow-wrap: break-word; margin-top: 16px; margin-bottom: 16px; zoom: 2. ********** ********** 1;"> <div class="clear"> <p dir="ltr">I need to convey my utter disgust at the service levels I receieved from Cell C - (Gateway Umhlanga) I went in store on the 23/10/2016 to apply for an huawei p9 lite, assistant by the name of Siphosihle Xule has adviced us that had no stock available but will receive stock by the end of the week, he has taken copy of my id, contact details of myself and my husbands cell as alternative number to call as soon As stocks was available,(in which I signed a consent form as these phones were in demand) I told him which package I was initially interested in.However on the 28/10/2016, SiphoSihle Xule called on my husbands cell and told him the phone was available, in which my husband told him that I was not available and will visit the store the next day,( i had spoken to Kapeel advising him of my situation) how ever without me signing or being present at the store the contract was activated on my husbsnds sim card, which i regard as *****, and unacceptable.<br />I however visited the store on the 29/10/2016 and asked then to cancel the contract as I have not signed and contracts for my husbands number to be activated as it is ******* to do so without me being present, as Siphosihle Xule and the manager Kapish was off work, I signed a confirmation of my statement and was asked to return to the store today 30/10/2016.<br />On arrival at the store,Siphosihle Xule has stated that they no longer complete contracts, and consent forms are now considered a legal a contract. I clearly stated that I want the contract cancelled asap, then was advised will send process to head office to cancel, as cant be done at the store,Should await head office response.<br />Today is the 1st of November 2016, benifits for the month has been loaded yet I don't have a new cellular device neither a 24 month contract.<br />Should this contract not be terminated I am going to take us up legally. <br />Attachments are provided as proof.</p> <p dir="ltr">I want this contract terminated immediately</p> <p dir="ltr"> </p> </div> </div> <div class="mail-message-footer spacer collapsible" style="height: 1520px;"> </div> </div> <div id="conversation-footer" class="spacer" style="color: #000000; font-family: sans-serif; height: 317px;"> </div>