1 reviews | Active since Jun 2014
No contract given even with good credit rating
A few years ago I ran into financial difficulty and was blacklisted. I was a customer with cell c, but could not pay a few things. Now, a few years later i am not blacklisted anymore, have a good credit rating from Transunion with a rating 742, have a steady income from a good company where i have been employed for a year now, and they are very happy with me.<br> <br> When applying for a contract, cost of R499 per month, with a very decent income, I was refused. It seems to me that cell-c keep their own records, something that is, as far as I know, against the credit act. I have been a pre-paid customer with cell c for many years now, and have three simcards with them. I like the products of cell c and am a good customer for them. However, they are not treating me fairly. What is a person to do? Having paid off all the debt, stabilising an income, I get treated like this. If this issue does not get resolved, then I will regrettably be forced to go to another company. Cell c has not suffered, as far as I know, a loss from my side.
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Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
