No Consumer protection option

<p>Despite numerous dropped calls, failed calls, missed call notifications without ringing, data bundles going oob at extreme prices, today has to be the final straw! I have been complaining for a month with no measurable feedback to date, but this is an entirely different situation:</p> <p> </p> <p>Last month, I left a wifi zone while downloading which meant that I went out of bundle (@R2/MB I believe) without being notified. I accept this is an error on my side, but I decided it can't happen again. I went to Cell C Menlyn Maine and they told me that they can cap my national data @ R1 and my additional spend at R100 so that it does not happen again. (the reason for the additional spend is because not all numbers are included in the inclusive minutes!?) However, he could not change it immediately because I was already over the limit and advised to phone cell c on the 1st to change it.</p> <p> </p> <p>I spoke to Thembiso at 09:05 on the 2nd of May, 2017 and was informed that this is impossible. When asking why Telkom Mobile can do this he said you cannot compare the two. Why not!? I went oob for R426, I could have bought almost 20GB from Telkom and instead I got 213MB??? Thembiso advised me to turn of my mobile data throughout the day as I need it?! In what time is Cell C living where I turn my mobile data on and off with an iPhone in 2017?! The fact that Cell C even allows to go OOB is beyond me. They advertise that power is in your hands, but it really is not!</p> <p> </p> <p>I am sick and tired of Cell C. They have the worst service and attitude I have ever experienced. It is the worst mistake I ever made moving to Cell C. They can have their phone and their useless service bac****</p>