no connection even when no load shedding

Item: Cell C
Rating: 1
Author: Colleen N

In the last 4 days I have had long periods of no connection. When I eventually had connection and logged a problem the SMS response was that it was due to load shedding. This morning there has been no load shedding in my area but I have had no connection for a few hours. I can't even get through to their 084135 number using a landline.

Helpful (0)

Replies (2)

Cell C's replyOfficial

06 Dec 2018, 13:08

Good afternoon Colleen

We will get someone to follow up on this matter and assist. Apologies for the poor connection you have been experiencing.

Regards
Cell C | PN

Cell C's reply06 Dec 2018, 13:08

Official

Good afternoon Colleen

We will get someone to follow up on this matter and assist. Apologies for the poor connection you have been experiencing.

Regards
Cell C | PN

Cell C's replyOfficial

10 Dec 2018, 10:39

Maropeng confirmed that he has been in contact with you to assist with this matter. However, you advised him that your network is working fine.

Regards
Cell C | PN

Cell C's reply10 Dec 2018, 10:39

Official

Maropeng confirmed that he has been in contact with you to assist with this matter. However, you advised him that your network is working fine.

Regards
Cell C | PN