NO COMMUNICATION

I Am a paying client whom is on time with my payments and all. <br> <br> I Upgraded on the 10th of February this year, and requested an LTE Note 4 as it gets used mostly for downloading work stuff. After spending the whole day there and being assured i will be given a LTE device.<br> Upon getting it i asked again if it was an LTE enabled device, and the consultant said yes, And i was happy. I am not tech advanced as my friends so i wouldn't know what is or isn't LTE enabled. <br> <br> My friend visited about 2 weeks back and he had a look as it was not downloading as fast as his note 4. He showed me how to check if it was LTE Enabled and (VERY DISAPPOINTED) it was not.<br> <br> I Phoned call centre and they assured me that i had a LTE Enabled device, yet only the walk in centre can assist me where i got the device from. I Got there and they explained their LTE is not avail to public yet, and they dont sell LTE devices. So according to them i do not have a LTE device. <br> <br> Am i paying for something i dont have? <br> <br> After escalating the matter further i decided to try another sim card on network x, same as my buddy. And he still had LTE, and my phone had edge at the same time right next to each other. <br> <br> VERY UPSET!