NX
Nontokozo X
1 reviews | Active since May 2015
05 May 2015, 20:35
NO COMMUNICATION
I have two contracts with cell c, data & cellphone. April was the last month of my data contract and I was billed twice the amount, upon calling the call centre they said it was because the contract had ended. Secondly I am not using my sim for the phone contract but im paying double every month. I have sent numerous emails but getting no feedback. I want nothing to do with cell c and want to pay off and cancel the contract with immediate effect.
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Replies (1)
Cell C's replyOfficial
06 May 2015, 07:36Hello nontsxaba,
Thank you for posting to us.
We have referred your query to our escalations team to assist you directly with your concerns. Apologies for the inconvenience caused.
Do expect communication during the course of the day.
Regards
Cell C | VM
Thank you for posting to us.
We have referred your query to our escalations team to assist you directly with your concerns. Apologies for the inconvenience caused.
Do expect communication during the course of the day.
Regards
Cell C | VM
Best regards,
Cell C's reply06 May 2015, 07:36
Official
Hello nontsxaba,
Thank you for posting to us.
We have referred your query to our escalations team to assist you directly with your concerns. Apologies for the inconvenience caused.
Do expect communication during the course of the day.
Regards
Cell C | VM
Thank you for posting to us.
We have referred your query to our escalations team to assist you directly with your concerns. Apologies for the inconvenience caused.
Do expect communication during the course of the day.
Regards
Cell C | VM
Best regards,