No Cellar signal & no service
<p>Cell C is in breach of contract and not delivering a service as a cellphone sercive provider to me. I have no network cover at my home & place of work. I went to the Celll C shop at Sandton City, they advised me to fill in a form and Cell C will phone me to investigate before they can cancel my contract. Its very frustrating that when I'm at work or home I can't get calls, make calls or use Internet. All I want as a customer is for Cell C to get their investigation done and cancel/close my contract by the end of September '16. Cell C may contact me on a landline, ********** or email, ********** because my cell phone has NO signal! </p>
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Kindly confirm if you have received my contact details? Hope Cell C contacts me within 24 hours.
Kindly confirm if you have received my contact details? Hope Cell C contacts me within 24 hours.
Theodorah has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Theodorah has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Thank you, I have received the call and reference number from Theodorah. Waiting for Cell C network team to contact me. Kindly note that I'll give feedback (positive or negative) when the issue is fully resolved.
Thank you, I have received the call and reference number from Theodorah. Waiting for Cell C network team to contact me. Kindly note that I'll give feedback (positive or negative) when the issue is fully resolved.