No cell reception at home!!!

We do not have cell reception at home and complained. Cell C technician came out but that was the last. We stay in Pretoria East and not even somewhere on a farm in the mountains where I will understand no cell reception. I DO NOT KNOW WHY I NEED TO PAY FOR A SERVICE I DO NOT RECEIVE!!! \received your query and will attend to it shortly. Your reference no is: ***. An SMS will be sent to you when your query has been resolved. Cell C"<br> DO NOT TAKE CONTRACS FROM THIS PEOPLE EVEN IF THEY TELL YOU THERE IS RECEPTION WHERE YOU STAY. THEY TALK *******!! AND THEY DO NOT INTEND TO HELP BUT ONLY WANT TO SELL USELESS PRODUCT TO YOU."""