AH
Andrew H

1 reviews | Active since May 2015

29 May 2015, 09:14

No Cell C Reception for calls and internet

I have almost no reception in the whole Durban area. That includes South Durban and Pinetown where I spend most of my time.<br> <br> I very often have no network coverage for Phone calls, sms and Internet. This is very frustrating when I have to make urgent calls!<br> <br> When I do have Internet access, then it is EXTREMELY slow. I have a Samsung S4 so it is definitely not my device. The reception in Durban has always been bad, but the last 3 months it has become ridiculous. <br> <br> I wish I could move my contract to MTN or Vodacom!

0
Replies (1)
Cell C
Cell C's reply02 Jun 2015, 07:24
Official
Hello AHedin,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN