1 reviews | Active since Aug 2013
Since 4 April we have NO Cell C reception in the greater part of Jeffreys Bay!!! Have to drive out of town to use my phone !!! NO INTERNET EITHER !!! This is NOT acceptable !!! Do not try to contact me re the problem: we have NO NO NO reception. And this is not the first time. Most of December and first part of January same thing happened. And every time the wind blows strong, we have no reception. And this is in the centre of Jeffreys Bay !!! This is a contravention of the Consumer Rights Act. I doubt Cell C have ever read it. You cant sell a product/service if you are not able to deliver the service/product. Unfortunately about 18 months ago I convinced my whole family and our whole business network to change to Cell C. Luckily those on contract have only a few more months to go, then its back to good old MTN. Those of us on prepaid are just waiting till our airtime is finished, and away we go. We are loosing to much with this. About 87 of us are all fed up enough to change back to MTN ASAP. It is no use advertising cheap prices, selling airtime and then the consumer can not use what they paid for. Bought myself a Telkom Mobile Data Sim just to write this complaint.
Best regards,
Best regards,
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