No care for old customers

Online shopping is not well supported. Order a phone 4 weeks ago and no support from Cell C at all. No follow ups to find out if I have my phone or not. They use Ram couriers and the communication between them and Rsm is non existent. They do not hsve z plan B to help the customer. I am with Cell C all my life and still that does not count for anything. They've got their money and I do not have my product, nice one!