PM
Pauline M
1 reviews | Active since Oct 2019
07 Oct 2019, 05:11
No Care- customer care.
Good day, I have been having ongoing issues with my data signal in Paulpietersburg KZN. A network investigation request was lodged in Newcastle on 30 Sep, but I still have no response. My account has now been debited with my contract amount for the third month running, but I still have no data. I am a Masters of Education online student and need my own data. None of the email addresses supp**** by the customer care agent work. Ref *** 18 September. Cell C Newcastle Mall 31 August and 30 September.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
07 Oct 2019, 10:52Good Day Pauline
Thank you for contacting Cell C.
We have responded to your query, with a request for information.
^MP
Thank you for contacting Cell C.
We have responded to your query, with a request for information.
^MP
Cell C's reply07 Oct 2019, 10:52
Official
Good Day Pauline
Thank you for contacting Cell C.
We have responded to your query, with a request for information.
^MP
Thank you for contacting Cell C.
We have responded to your query, with a request for information.
^MP
PM
Pauline M's updateReviewer Update
20 Oct 2019, 16:46Wow, how pathetic. Your company and the people working for you are oxygen *******. This company rep**** on 7 October to my ongoing query. And that is the last I hear from you. My account is still being debited, I still have no data signal whatsoever.
Can you tell me that in 2 weeks you cannot contact a customer to explain the problem?
You sign as MP because you are too afraid to give your full name. The company is quite obviously bankrupt and trying to get as much as possible out of customers. I wonder how you would react if your salary was treated the same way as your customers are. I am sorry that I rated you with 2 stars because I gave you the benefit of the doubt. You do not deserve any stars at all.
Can you tell me that in 2 weeks you cannot contact a customer to explain the problem?
You sign as MP because you are too afraid to give your full name. The company is quite obviously bankrupt and trying to get as much as possible out of customers. I wonder how you would react if your salary was treated the same way as your customers are. I am sorry that I rated you with 2 stars because I gave you the benefit of the doubt. You do not deserve any stars at all.
PM
Pauline M's update20 Oct 2019, 16:46
Reviewer Update
Wow, how pathetic. Your company and the people working for you are oxygen *******. This company rep**** on 7 October to my ongoing query. And that is the last I hear from you. My account is still being debited, I still have no data signal whatsoever.
Can you tell me that in 2 weeks you cannot contact a customer to explain the problem?
You sign as MP because you are too afraid to give your full name. The company is quite obviously bankrupt and trying to get as much as possible out of customers. I wonder how you would react if your salary was treated the same way as your customers are. I am sorry that I rated you with 2 stars because I gave you the benefit of the doubt. You do not deserve any stars at all.
Can you tell me that in 2 weeks you cannot contact a customer to explain the problem?
You sign as MP because you are too afraid to give your full name. The company is quite obviously bankrupt and trying to get as much as possible out of customers. I wonder how you would react if your salary was treated the same way as your customers are. I am sorry that I rated you with 2 stars because I gave you the benefit of the doubt. You do not deserve any stars at all.