MS
Marius S
1 reviews | Active since Aug 2022
15 Jan 2026, 16:51
NO BUT NO SERVICE DELIVERY
Call Centre staff had no idea to assist or what to do to assist, buy Cell C. Rest of RSA stay away from Cell C, best advise I can give you all
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Replies (1)
Cell C's replyOfficial
15 Jan 2026, 18:44Dear Marius S,
Thank for you for reaching out to us.
We’re truly sorry to hear about the experience you had with our call centre — that’s not the kind of service we strive to deliver, and we appreciate you taking the time to let us know. At Cell C we aim to assist every customer professionally and fairly, and we’d like the opportunity to help resolve your issue.
Cell C
To ensure we direct your concern to the right team for follow-up, please could you provide a brief description of what you need help with (e.g., billing, network coverage, SIM activation, service interruption, etc.) and your contact details. This will allow us to escalate your request appropriately and work towards a resolution.
Regards,
Cell C | ZM
Thank for you for reaching out to us.
We’re truly sorry to hear about the experience you had with our call centre — that’s not the kind of service we strive to deliver, and we appreciate you taking the time to let us know. At Cell C we aim to assist every customer professionally and fairly, and we’d like the opportunity to help resolve your issue.
Cell C
To ensure we direct your concern to the right team for follow-up, please could you provide a brief description of what you need help with (e.g., billing, network coverage, SIM activation, service interruption, etc.) and your contact details. This will allow us to escalate your request appropriately and work towards a resolution.
Regards,
Cell C | ZM
Cell C's reply15 Jan 2026, 18:44
Official
Dear Marius S,
Thank for you for reaching out to us.
We’re truly sorry to hear about the experience you had with our call centre — that’s not the kind of service we strive to deliver, and we appreciate you taking the time to let us know. At Cell C we aim to assist every customer professionally and fairly, and we’d like the opportunity to help resolve your issue.
Cell C
To ensure we direct your concern to the right team for follow-up, please could you provide a brief description of what you need help with (e.g., billing, network coverage, SIM activation, service interruption, etc.) and your contact details. This will allow us to escalate your request appropriately and work towards a resolution.
Regards,
Cell C | ZM
Thank for you for reaching out to us.
We’re truly sorry to hear about the experience you had with our call centre — that’s not the kind of service we strive to deliver, and we appreciate you taking the time to let us know. At Cell C we aim to assist every customer professionally and fairly, and we’d like the opportunity to help resolve your issue.
Cell C
To ensure we direct your concern to the right team for follow-up, please could you provide a brief description of what you need help with (e.g., billing, network coverage, SIM activation, service interruption, etc.) and your contact details. This will allow us to escalate your request appropriately and work towards a resolution.
Regards,
Cell C | ZM