No assistance what soever

I am extremely disappointed in the assistance I have received from Cell C regarding my Phone that was sent in for repairs more than two weeks ago to date.<br> <br> I have decided I will not renew my contract with cell C due to this horrid service they call \call centre"that You have to phone for days on end only to be put on hold and no answer.<br> <br> I will advise any new promising customers to take my advise too not even consider cell C's insurance option they never answer their emails and not even too mention their call centre.<br> <br> And when I phone my local cell c branch to find out what the status is regarding my phone repair I get told to \""contact the insurance line\"" fantastic to just go back on hold and try for another few days.<br> <br> I still have no idea what is going on with my phone all I am receiving is quotes from the repairs centre saying I should accept or reject.<br> <br> In my opinion when I mentioned to my assistant at the local branch that I do have cell C insurance I shouldn't even get contacted by the repair centre they should contact the insurance directly why am I to play middle man here?<br> """