DG
Diane G
1 reviews | Active since Dec 2013
31 Mar 2016, 08:56
NO ASSISTANCE TO CANCEL CONTRACT
account is up to date yet extra amounts are being debited and they cannot assist me to cancel as they still say I am in arrears which on my side I don't see that. After being on the phone for 15 mins the consultant puts the phone down and after speaking to them for half an hour altogether I still have not been able to cancel this contract. This issue is since last year.
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Cell C's replyOfficial
31 Mar 2016, 08:59Hello Diane.G,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply31 Mar 2016, 08:59
Official
Hello Diane.G,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN